This policy explains what personal information Xalvic Advisors Private Limited (“we”, “our”, “us”) collects through the Kryptos website at kryptos.xalvic.com, how we use it, and the choices you have.
It covers this website only. The Kryptos software, and the licences and accounts that come with it, are covered by the agreements you make with us when you use it.
We publish this policy in line with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the other privacy laws that apply to us.
Your consent
By using this website, or sending us your details through it, you agree to this policy. If you don’t agree with it, please don’t use the website or send us your details.
What we collect
Details you send us
When you book a demo or ask us a question, the form asks for:
- your name and work email, so we can reply to you
- your company, job title and a message about what you’d like to see, so we can prepare the demo for you
We don’t ask for payment details, and nothing is sold through this website.
How the website is used
We use Umami, a privacy-friendly analytics service, to count visits and see how the website is used. It doesn’t use cookies and doesn’t identify you. For each page you visit, it records:
- the page’s address and title, including any campaign tags in the link that brought you here
- the website that sent you here
- your browser, operating system, device type, screen size and language
- your approximate location: country, region and city
It also records a few actions on the page, such as whether you found and played the gas game, how the game went, and whether you asked for a demo. It never records anything you type into the form.
Your IP address is used to work out your approximate location and to count visits without identifying you, and is not stored with the analytics. To count visits, Umami combines your IP address and browser details into a code that changes every month, so your visits can’t be linked from one month to the next.
Analytics only runs on the live website. It never runs on the screens we use at conference stands.
Server logs
Like most websites, the services that host this website and our database keep short-lived technical logs, such as IP addresses, browser type and the time of each request. These are used to keep the service secure and working.
Saved in your browser
This website sets no cookies. It saves two small settings in your browser’s local storage: whether you chose the light or dark theme, and which plant the gas game last showed you, so your next visit shows a different one. They never leave your device, and you can clear them at any time in your browser’s settings.
How we use your information
- to reply to you, arrange a demo and answer your questions
- to follow up with you about Kryptos, if you have asked us about it
- to understand how the website is used and improve it, using analytics that don’t identify you
- to keep the website secure and stop misuse, such as spam sent through the form
- to meet our legal obligations
We won’t add you to a mailing list or send you marketing emails without asking you first. We don’t sell or rent your personal information, and we don’t use it for advertising.
Who we share it with
We share your information only with the service providers that help us run this website, and only so they can do that:
- Supabase, which hosts the database where messages from the form are stored
- Umami, for website analytics
- the providers that host this website and our email
They may only use your information to provide their service to us, and they must keep it secure. Some of them may store data on servers outside India.
We may also share information when the law requires it, for example to respond to a court order or another lawful request, or to protect our rights and safety.
Your responsibility
Please make sure the details you send us are correct and are your own. We aren’t responsible for information that someone else sends us in your name.
How long we keep it
We keep messages from the form for as long as we need them to reply to you and to follow up on any work we do together. You can ask us to delete them at any time, unless the law requires us to keep them. Analytics data is only kept as anonymous totals.
Keeping it safe
We protect your information with reasonable security measures, including encrypted connections and limited access: messages sent through the form can only be read by our team, never from the website itself. No way of sending or storing information online is completely secure, but we work hard to protect yours.
Your rights
Wherever you live, you can ask us to:
- give you a copy of the personal information we hold about you
- correct anything that is wrong or out of date
- delete your information
- limit how we use it
- give you your information in a common, machine-readable format
To do any of these, email hi@xalvicadvisors.com.
Do Not Track
Our analytics doesn’t use cookies or identify you, so every visitor is treated the same way, whether or not their browser sends a “Do Not Track” signal.
Children
This website is for professionals who work on fire and gas safety. It isn’t meant for anyone under 18, and we don’t knowingly collect information from children. If you think a child has sent us their details, please contact us and we will delete them.
Changes to this policy
We may update this policy from time to time, for example when the website changes or the law does. The date at the top shows when it last changed, and changes apply as soon as they are posted here.
Contact us
For questions about this policy or your information, or to make a complaint, email hi@xalvicadvisors.com or write to us at:
Xalvic Advisors Private Limited
B404, Meenakshi Classic, 27th Main Road, HSR Layout, Sector 1
Bangalore 560102, India